Terms & Conditions

1. Introduction & Acknowledgment

By accessing and using DHP Perspectives website, customers agree to the terms and conditions outlined herein. All users agree to adhere to and operate within the jurisdiction of our website's Terms and Conditions while using our platform and services.

2. Business Details

3. Products & Services Description

DHP Perspectives specializes in three main product categories:

• Apparel & Accessories: Fashion items including outfits and accessories
• Skincare & Makeup: Premium skincare and cosmetic products
• Lifestyle Essentials: Complementary lifestyle products

Our products are accurately described on our website. However, please note that slight variations in color or size may occur due to display differences and device settings. All orders are subject to product availability. We reserve the right to notify customers of any significant changes to availability and will communicate such changes promptly.

4. Payment Terms

We accept the following payment methods:

• Bank Transfer: Direct bank deposit into our account
  • Account Name: DHP Perspectives
  • Account Number: 1015659504
  • Bank: Zenith Bank PLC
• Card Payment: Debit/Credit card payments online and at store location
• Note: We do not accept cash payments at this time

Payment Failures: In the event of a failed payment, our network of financial experts will investigate the transaction and initiate immediate reversal of any charges.

5. Delivery & Shipping

Delivery Timeframes:

• Within Lagos, Nigeria: 3 (three) business days upon confirmation of order
• Other Locations in Nigeria: 5 (five) working days from order confirmation

Important Notes:

• Payment confirmation automatically confirms all orders
• Customers will be communicated directly if there are reasonable changes to delivery timeframes due to unforeseen potential delays
• Risk of loss passes to the customer upon delivery
• Please verify that all products match the description upon delivery

6. Returns & Refunds

We accept returns under the following conditions to ensure both customer satisfaction and maintain our brand image:

Once returned items are received and verified, refund processing will be initiated as agreed between both parties. Please contact our support team to arrange a return and discuss refund timelines.

7. Intellectual Property

All content on this website, including but not limited to images, logos, text, videos, and design elements, are legally owned by DHP Perspectives. None of this content may be reproduced, copied, distributed, or used without prior written permission from DHP Perspectives. Unauthorized use of our intellectual property may result in legal action.

8. User Conduct

Users agree to use our website responsibly and lawfully. We strictly prohibit:

• Transmitting viruses, malware, or any harmful code
• Using the website as a tool for engaging in unlawful activities (e.g., fraud, scams, theft)
• Unauthorized access to website systems or customer data
• Harassment or abusive behavior toward our staff or other customers

Consequences: Violators will be subjected to legal action and may be prosecuted in accordance with applicable Nigerian law and international standards. They may face penalties, damages claims, and other legal consequences as determined by the governing law.

9. Limitation of Liability

DHP Perspectives will not be liable or take responsibility for:

• Any refund or debt claims regarding theft of financial instruments used as a means of payment
• Damages incurred by customers following delivery of products
• Issues arising from customer misuse or mishandling of products after delivery

Customer Verification: Customers are responsible for verifying that all products match the description upon delivery. Please inspect your order immediately upon receipt to ensure satisfaction and report any discrepancies within 48 hours.

10. Governing Law & Disputes

These Terms and Conditions are governed by and construed in accordance with:

• Companies and Allied Matters Act (CAMA) 2020 - The primary legislation governing business operations in Nigeria
• Other applicable laws of the Federal Republic of Nigeria

All disputes arising from this agreement shall be resolved through negotiation or alternative dispute resolution mechanisms. If resolution cannot be reached, matters shall be subject to the jurisdiction of the appropriate Nigerian courts.

11. Changes to Terms & Conditions

DHP Perspectives reserves the right to modify, update, or change these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting to our website. Your continued use of the website following any modifications constitutes your acceptance of the updated Terms and Conditions. We encourage you to review these terms regularly to stay informed of any updates.